Privacy Policy

Introduction & Application Scope

At Velobet Casino, we place great importance on the protection of your personal data. This policy applies to all data collected by Velobet Casino, whether on our website or our applications. We are committed to processing your information in accordance with applicable data protection laws.

Types of Data Collected

• Personal Data: Such as your name, address, email, phone number.
• Technical Data: IP addresses, device information, browsing data.
• Optional Fields: Communication preferences, gaming history, and marketing data.

Purposes & Legal Basis

We process your data for various reasons:

• Personal Data: To manage your account, fulfill contracts, and provide customer support (Legal basis: contract).
• Technical Data: To improve our services and analyze usage (Legal basis: legitimate interests).
• Optional Fields: To personalize your experience and send you relevant offers (Consent).

Retention Period

We retain your data as long as necessary for the purposes for which it was collected. Personal data linked to an inactive account will be deleted after a period of five years.

Disclosures to Third Parties

We may share your data with third parties to:

• Conduct analytics using services like Google Analytics.
• Process your payments through payment processors.
• Provide technical support services.

Security Measures

We implement appropriate security measures, such as:

• Encryption of sensitive data.
• Strict access controls to data.
• Regular audits of our security systems.

User Rights & Requests

You have the following rights:

• Right to access your data.
• Right to rectify your information.
• Right to erasure of your data.
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing.

International Transfers

If we transfer your data outside the European Economic Area (EEA), we put in place appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

Contact for Privacy Inquiries

If you have any questions regarding your privacy, please contact us at the following email address: [email protected].